Frequently Asked Questions

Everything you need to know about your Arte Antwerp experience.

What are your shipping rates and delivery times?

We offer worldwide shipping. Orders within the Benelux region typically arrive within 1-2 business days, while international shipping usually takes 3-7 business days depending on your location.

How can I return or exchange an item?

You can return any unworn item within 14 days of delivery. Please ensure all original tags are attached. You can initiate a return through our online portal to receive a return label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional options like iDEAL and Bancontact.

Where are Arte Antwerp products manufactured?

Our collections are designed in Antwerp and primarily produced in Portugal, ensuring high-quality craftsmanship and ethical production standards.

How do I know which size to choose?

Most of our items have a relaxed or boxy fit. We provide a detailed size guide on each product page with specific measurements to help you find the perfect fit.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking link to follow your package's journey.